March 13, 2017 12:06 PM PDT

How to Resolve Issue Relating to Sleep Watch iPhone App Crashing Upon Open

Hi Sleep Watchers,

If you are still experiencing an issue where the Sleep Watch iPhone app repeatedly crashes upon attempts to open it; then follow these instructions to resolve this issue:

  1. Uninstall Sleep Watch by long-pressing on the Sleep Watch app icon from the iPhone home screen until the icon jiggles. Once it jiggles, press the ‘X’ icon. Even if you've tried uninstalling the app previously, you need to uninstall again because we've recently pushed a new over-the-air update. 
  2. Re-install Sleep Watch by going to the 'App Store’ app and re-downloading the app to your iPhone

If the above instructions do not enable you to open Sleep Watch without crashing, then please contact us.

-The Sleep Watch Team